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248-508-2869   |   info@snowplowgroup.com

67200 Van Dyke Road, Suite 201

Washington, MI 48095

© 2018 Snow Plow Group

DEQ Property Services, LLC

Snow & Ice Service Packages  

Winter Starts Here...

This package is the most proactive level of service in the industry. It is appropriate for high-end retail complexes, medical facilities and properties that need to be snow and ice free 99% of the time. The package is complete coverage for the entire winter season and is focused on having onsite dedicated equipment and operators that begin work prior to any winter event occuring. The overall performance objective is to have clear and wet pavement across the property within 2 hours of snow event ending. 

The Specific Services of this package are...

  • Complete multi-faceted snow plan review prior to season including priority zoning, plowing & shoveling diagrams, snow placement and liquid and granular deicing application stategies. 

  • Dedicated equipment and material storage onsite for rapid response.

  • Weather alerts and Pre-event Service Plan emailed prior to each event.

  • Liquid pretreatment of sidewalks and paved services prior to event start.

  • Site sidewalks clearing starting at 1" of snow accumulation and continuing throughout storm with onsite crew (application of chemical ice melt after each clearing). 

  • City sidewalks will be cleared at the completion of the snow event.

  • Parking lot surface plowing starts at 1" of snow accumulation and continuing throughout the event with onsite crew (ice-melt applied as needed throughout the event). Priority to high-traffic areas (enterances, exits, aiselways, loading docks and handicap parking) during event. 

  • Pushback of parking spots that were full during service either overnight or the next day depending on site operating hours. 

  • Refreeze ice-melt application applied as needed after storm whenever refreeze risk exists.

  • Access to live site progress information (GPS tracking, start & stop times, before & after photos and service schedules) via web-based client portal.

  • Daily in-the-field Rover service provided each 24 hour period during winter season with photograghs and service reports. 

  • Full indemnification provided by SPG to site ownership and property management company for slip-and-fall incidents. 

  • Optional "real-view" live camera feed of your property via online client portal. 

  • Unlimited service calls to treat snow and ice without any caps or additonal costs.

  • Access to tenant/client emergency response call center staffed 24/7 and Rapid Response Team. 

This package is a very-high level of service and is considered a premuim service in the industry. The package is structured to meet requirements of most retail complexes, corporate offices and commercial properties. The main performance objective for this package is to have clear wet pavement within 4 hours of a snow event ending or 96% of the entire winter season. Additionally this package has been priced to provide for a refund pf fees or additonal charges if service fall above or below contracted season service ranges. 

 

The Specific Services of this package are...

  • Complete multi-faceted snow plan review prior to season including priority zoning, plowing & shoveling diagrams, snow placement and liquid and granular deicing application strategies.

  • Weather alerts and Pre-event Service Plan emailed prior to each event.

  • Site sidewalks clearing starting at 2' f snow accumulation and re-clear every 2' thereafter (application of chemical ice melt upon final clearing after event ending). 

  • City sidewalks will be cleared within 12 hours of snow event ending.

  • Parking lot surface plowing starts 2' of snow accumulation and re-clear every 2' of accumulation thereafter (application of granular deicer upon final plowing). Priority to high-traffic areas (entrances, exists, aisleways, loading docks and handicap parking) during event.

  • Pushback of parking spots that were full during service either overnight or the next day depending on site operating hours.

  • Refreeze ice-melt application applied as needed after storm whenever refreeze risk exists.

  • Access to live site process information (GPS tracking, start & stop times, before & after photos and service schedules) via web-based client portal.

  • Full indemnification provided by SPG to site ownership and property management company for slip-and-fall incidents. 

  • Service calls limited between 12-18 individual snowplow events and 25-35 individual ice melt applications. A refund will be granted or additional charges applicable if season service totals falls outside service limits above. 

  • Access to tenant/client emergency response call center staffed 24/7 and Rapid Response Team.

This package is a standard level of service and is designed to meet site requirments where cost and service play a balanced role. The oackage is structured most appropriatley for properties that have a flexible expectation of scheduled services. The primary performance objective is to have clear wet pavment within 8 hours of a snow event ending or approximately 92% of the entire winter season. Given the aggressive pricing provided by this package design additonal charges will apply if service events fall above contracted season standards (based on historical regional averages). 

The Specific Services of this package are...

  • Site sidewalks clearing starts winin 2 hours of when snow accumulation ends onsite.

  • Application of chemical ice melt applied to site sidewalks after clearing or when precipitation nd temperature create ice conditions. 

  • City sidewalks will be cleared within 24 hours of snow event ending. 

  • Parking lot surface plowing starts within 2 hours of snow accumulation ending.

  • Application of granular de-icer applied to parking lot surfaces after plowing or when precipitation and temperature create icy conditions.

  • Pushback of all parking spots that were full during service either overnight or the next day depending on site operating hours. 

  • Refreeze ice-melt application applied as needed after whenever refreeze risk exists.

  • Service call slimited to 15 lot plowing/sidewalk clearings and 35 chemical or granular ice-melt applications. Additonal per event charges will be assessed once season totals reach service limits above. 

  • Due to aggressive pricing of this package, no indemnification offered by SPG.

  • Access to tenant/client emergency response call center staffed 24/7 and Rapid Response Team. 

This package is a basic level of service and is only designed for vacant or substantially vacant vacant buildings, or properties that have minimal service need during certain periods (i.e. building is closed on certain days). The oackage is designed for properties where cost is the primary concern and reduced service expectations are acceptable. The primary performance objective is to have clear wet pavement within twelve hours of a snow event ending. Given the agressive pricing provided by this package design additonal charges will apply if service events fall above contracted season standards. 

The Specifics Services of this package are...

  • Site sidewalks clearing starts within 6 hours of when snow accumulation ends onsite.

  • Application of chemical ice melt applied to site sidewalks after clearing or when precipitation and temperature create icy conditions. 

  • City sidewalks will be cleared within 24 hours of snow event ending.

  • Parking lot surface plowing starts within 6 hours of snow accumulation ending.

  • Application of granular de-icer applied to parking lot surfaces after plowing or when precipitation and temperature create icy conditions. 

  • Pushback of all parking spots that were full during service either overnight or the next day depending on the site operating hours. 

  • Refreeze ice-melt application applied as needed after whenever refreeze risk exists. 

  • Due to aggressive pricing of this package, no indemnifacation offerred by SPG. 

  • Service calls limited to 15 lot plowing/sidewalk clearings and 35 chemical or granular ice-melt applications. Additonal per event charges will be assessed once season totals reach service limits above. 

This package is billed per event. Each plow and salt application is billed at a set rate. Pricing varies per site, Please contact us for a quote. 

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